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Raciolinguistics

Edited by H. Samy Alim, John R. Rickford, and Arnetha F. Ball

Raciolinguistics "Brings together a critical mass of scholars to form a new field dedicated to theorizing and analyzing language and race together."


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Sociolinguistics from the Periphery

By Sari Pietikäinen, FinlandAlexandra Jaffe, Long BeachHelen Kelly-Holmes, and Nikolas Coupland

Sociolinguistics from the Periphery "presents a fascinating book about change: shifting political, economic and cultural conditions; ephemeral, sometimes even seasonal, multilingualism; and altered imaginaries for minority and indigenous languages and their users."


Academic Paper


Title: Shifting practices and emerging patterns: Telephone service encounters in Shanghai
Author: Hao Sun
Institution: Indiana University-Purdue University Fort Wayne
Linguistic Field: Discourse Analysis; Sociolinguistics
Subject Language: Chinese, Mandarin
Abstract: This study explores the dynamic nature of language in context, utilizing two sets of comparable Chinese discourse data of telephone service encounters collected in the same community a decade apart. It describes and characterizes current business practices and identifies shifts in discursive practices in light of the patterns observed in the past. Observed changes include constitutive components of the global structure, local realization of the structural elements, and interaction dynamics as a result of changed, redefined contexts and realigned footings. I propose that observed shifts may represent and constitute in part the emergence in the community of the reconstruction, or reshaping, of a more distinctive telephone service encounter (TSE) spoken genre and related discursive features. With the adoption of more recognizable boundary markers, shifts in discursive practice of telephone service encounters in Shanghai may result in openings with distinguishable features from calls made to residences. (Discourse analysis, service encounter, practice, telephone in business, China, spoken genre)

CUP AT LINGUIST

This article appears IN Language in Society Vol. 41, Issue 4.

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