The aim of this volume is to fill a long-recognised gap in communication,
discourse and culture studies by providing descriptions and analyses of
Chinese institutional interactions in various settings. This book
contributes on the one hand to the latest developments of discourse studies
with insights into the analysis of Chinese institutional interactions. On
the other hand, this volume serves as a valuable resource for readers who
intend to become acquainted with Chinese culture and institutional discourse.
This volume contains contributions by some of the leading scholars in the
field of Chinese discourse analysis. The contributions examine Chinese
institutional interactions in various settings, including business
negotiations, courtroom interactions, medical consultations, survey
interviews, and business telephone calls.
Hao Sun/Dániel Z. Kádár: Preface - Yuling Pan: Cross-cultural Communication
Norms and Survey Interviews - Hao Sun: Participant Roles and Discursive
Actions: Chinese Transactional Telephone Interactions - Dániel Z. Kádár:
Power and Formulaic (Im)Politeness in Traditional Chinese Criminal
Investigations - Angela Chan: Meeting Openings and Closings in a Hong Kong
Company - Kang-Kwong Luke/Tai Pong Lam/Wei Zhang: Electronic Medical Record
Keeping and Doctor-Patient Interaction: An Analysis of Medical
Consultations in Hong Kong.