LINGUIST List 17.3756|
Tue Dec 19 2006
Calls: Applied Ling, Lang Acquisition, Socioling/Philippines
Editor for this issue: Dan Parker
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The 2nd 'Talking Across the World' Conference
Message 1: The 2nd 'Talking Across the World' Conference
From: Esther Ho <egconfpolyu.edu.hk>
Subject: The 2nd 'Talking Across the World' Conference
Full Title: The 2nd 'Talking Across the World' Conference
Short Title: The 2nd TAW Conference
Date: 31-May-2007 - 02-Jun-2007
Location: Manila, Philippines
Contact Person: Esther Ho
Meeting Email: egconfpolyu.edu.hk
Web Site: http://www.talkingacrosstheworld.com
Linguistic Field(s): Applied Linguistics; Language Acquisition; Sociolinguistics
Call Deadline: 15-Jan-2007
The Second "Talking Across the World" Conference
English Communication Skills for the ITES Industry
May 31st - June 2nd 2007
As the Information Technology Enabled Services - ITES - industry is increasingly
being outsourced to non-English speaking destinations, the need for good English
language communication skills is acute. At present the single biggest problem to
industry growth in this area is English language communication skills.
The applied linguistic research that has started in this industry is fascinating
and the potential is enormous. At present, a number of research bids have been
submitted to look at issues of language assessment, curriculum development,
corpus building and quality measurement in this industry.
We are keen to invite academics who have been working in this area or a related
area to submit a paper for this conference.
Specifically, the conference will address the issues of:
1. Modes of Adult Learning in the workplace:
This will cover papers related to adult learning principles; modes of delivery
(e.g. classroom based training- class/small group/ individualized support;
autonomous learning); stages of professional development (e.g. novice - expert
level capacity);coaching and mentoring.
2. Assessing language for work impact:
This will cover papers related to language and communication assessment
practices in the BPO industry e.g. examples of how homegrown assessment works in
house and for what purposes; the role of commercially available business English
3. Academic and workplace partnering:
This will cover papers related to how workplaces and the tertiary sector inter
relate in the provision of employment related skills with specific reference to
language and communication skills development at the secondary and tertiary levels.
4. Curriculum innovation and evaluation in language education at the workplace:
This will cover papers related to how language research can inform the
development of training materials; the syllabus design process from planning to
implementation to evaluation; development of teacher education and
trainer/coaching support programmes.
5. Intercultural communication and its place in training:
This will cover papers related to how intercultural awareness impacts the
success of outsourced BPO work; critiques of existing programmes in
intercultural training and ideas for more effective training and awareness
raising for culture.
6. Discourse analysis and linguistic research:
This will cover papers related to linguistic analyses of different aspects of
BPO interaction and transaction, both spoken and written e.g call centre
exchange and email/chat support.
Plenary papers will be 1 hour and all other papers will be 40 minutes (30
minutes presentation and 10 minutes questions and answers).
Kindly fill out the attached registration forms and send to
conferencefutureperfect.com.ph or egconfpolyu.edu.hk. Deadline for submission
is 15th January 2007.
Early Bird registration fee should be paid by 1st February 2007.
All registration fees must be paid by 30th April 2007. Should payment not be
received, your name will be removed from the programme.
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