LINGUIST List 14.1035

Mon Apr 7 2003

Books: Discourse Analysis, Japanese: Yotsukura

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  1. j.neden, Negotiating Moves: Yotsukura

Message 1: Negotiating Moves: Yotsukura

Date: Mon, 07 Apr 2003 12:13:08 +0000
From: j.neden <>
Subject: Negotiating Moves: Yotsukura

Title: Negotiating Moves
Subtitle: Problem Presentation and Resolution in Japanese Business
Publication Year: 2003
Publisher: Elsevier Science Ltd.,
Book URL:
Availability: Available
Author: L. A. Yotsukura, University of Maryland
CD: ISBN: 0080441653, Price: EUR 85.00
This innovative study of Japanese business discourse adopts Bakhtin's
notion of speech genres as an heuristic in order to analyze groups of
spoken texts which display similar constellations of compositional,
thematic, and stylistic features. Drawing upon a corpus of over 540
naturally-occurring telephone conversations collected in the Kanto and
Kansai areas of Japan, Lindsay Amthor Yotsukura demonstrates how
Japanese business professionals present, negotiate and clarify their
identities and intentions and enlist and offer assistance with respect
to a variety of transactions such as toiawase inquiries, merchandise
orders, shipping confirmations, and reports of delivery problems. In
the process, she highlights the critical deictic function of
linguistic devices such as the no desu (extended predicate)
construction in producing formulations, and politeness expressions
that index the dynamic uti/soto ('inside'/ 'outside') continuum. She
also illustrates some of the ways in which these "negotiating moves"
are consonant with a number of Japanese "folk" metalinguistic concepts
and expressions in order to underscore the importance of shared
assumptions and expectations developed through experience in
performing these genres of "talk at work" on a regular, collaborative,


Data and Methodology.
The Structure of Japanese Business Transactional Telephone
Types of Japanese Business Transactional Telephone Calls. 
Problem Presentation and Resolution in Japanese Business Transactional
Cultural and Sociolinguistic Considerations. Conclusions. Appendixes.

Patricia J. Wetzel, Portland State University, USA 
'Negotiating Moves breaks new ground in linguistic pragmatics by
approaching Japanese in terms of 'genres' - typical forms of language
that we associate with situations, themes and circumstances. How do
Japanese people present problems and seek their resolution? What
notions about the world do Japanese people collectively share and
bring to bear in negotiating reality? At the intersection of formal
linguistics and cultural theory, this book considers the telephone
call as a microcosm of Japanese linguistic behavior - both product and
process, both system and performance.'
Lingfield(s): Discourse Analysis

Subject Language(s): Japanese (Language Code: JPN)

Written In: English (Language Code: ENG)

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